Who We Are

Sterling Leadership and Management is an international leadership and management development consultancy. We improve organisational performance through enhancing a range of workforce skills.

Based in the United Arab Emirates and the United Kingdom, we provide learning and development experiences through a combination of interactive workshops; practical activities; live project work; performance and personal coaching and personality traits insights. Candidates gain skills throughout the programme which can be utilised immediately in the work place. We specialise in a number of professional development and management areas including:

Senior Management Team – Strategic development

Emergent Leaders Talent Development – Transitioning in to leadership

Staff Professional Development – Bespoke management courses

Individual Development – Improving capabilities, overcoming challenges

Country specific nationals development

Annual Mandatory Training – Regulatory compliant

Strategy planning and objective setting services

Psychometric Profiling – Support to the recruiting process and performance coaching

Organisational, cultural transformation

Our Team

Our teams consist of experienced people leadership practitioners; performance coaches; professionally qualified organisational psychologists and facilitators.

The team members bring best practice and current research from a variety of backgrounds including commercial, finance, banking, military, health, education, government and the third sector. This ensures that our development programmes and facilitators can challenge delegates and at the same time equip them with knowledge, skills and approaches to improve individually and to manage others appropriately – this delivers transformational and measurable improvement to the individuals and the organisation.

Scope

Consulting and partnering with senior management

Looking at qualitative and quantative data

Assessing individual and organisational skills gap

Carrying out leadership judgement surveys

Evaluating impact of recent changes and current circumstances

Utilising psychometric profiling and assessments

Understanding organisational values and objectives

Analysing employee engagement levels

Resilient Leadership and Mental Toughness

Skills Gap Diagnostics

Sterling Leadership and Management employ diagnostics, surveys, psychometric profiling and exploit data to help evaluate capability gaps, nurture excellence, support professional development, encourage and facilitate internal investment (succession planning), whilst ensuring that staff across the organisation are aligned with organisational strategy, mission, values and behaviours. Collectively we then prioritise the findings in to key objectives and a development programme is produced for the organisation or group, and Personal Development Plans (PDPs) are created for individuals, in consultation with the HR and or the L&D leads and the Executive Team.

Leadership

Leadership style drives results and provides the vital link between the performance of the individual and business success. It has evolved over the years to become a social influence process where the ability to connect with people is the most powerful component of its effectiveness.

Leadership development at the individual level is about identifying motivations, ambitions, personal strengths and weaknesses as well as strategic capacity. At the organisational level it involves the process of enhancing the capacity of the individuals. Whilst an element of this is about developing straight skills and knowledge, it must also engage the bigger question around strategic delivery.

 

Effective leadership development helps leaders connect to a set of values, an identity they believe in and a strategic vision that stimulates action. This can be done most effectively through actively engaging them in a reflective and analytical process that will drive them forward.

Leaders and executives need help when moving into strategic roles. We can offer effective support by conducting personality profiling in order to create development opportunities for self – awareness, contextual awareness and understanding ‘followership’ techniques. These are areas worthy of development. Contextual awareness is to do with the nature of the business, its strategic imperatives, the capabilities and motivations of colleagues and team members. Leadership challenges will vary in the light of the particular context. We work with leaders and participants in our programmes to articulate the operating context.

Coaching

The success of an organisation is increasingly dependent on the ability of people to navigate personal change and lead the business during continuous transition or growth. Coaching helps managers in mission critical roles to respond to leadership challenges. Equally, coaching also inspires and facilitates in equal measure the development of high levels of performance in the underachievers and the emergent leaders. Participants are able to learn and use new tools and skills confidently as they progress through the coaching sessions.

Personal Support

The coachee needs to commit to being coached and must understand what it entails.

As your coach we will work with you to design a development path that is right for you and the organisation. We will create a programme that builds on past success to make you feel confident in tackling development needs. Coaching begins with a diagnostic, assessment and feedback session. The coach will translate data from the assessment phase into relevant information on goals, abilities, standards and expectations.

Benefits of Coaching

  • People are encouraged to tackle immediately relevant behaviours and issues – leading to increased productivity
  • Ensures good intentions are translated in to actions – bringing about efficiency
  • Focuses leaders on important strategic objectives; managers on taking ownership and team members to add value by supporting the achievement of objectives
  • Establishes a culture that reinforces the importance of learning and development
  • Leads to greater individual satisfaction, a sense of belonging, commitment, loyalty and improves staff retention

Psychological Profiling and Assessment

The most incisive selection processes are those designed around the needs and challenges of an organisation. The relative attributes of a senior team can be vital in engaging a workforce required to innovate and outperform the competition – or simply perform to a standard of excellence. Leadership profiling is a highly personalised and collaborative process, which provides in-depth information on mental abilities, leadership and decision making style, and cultural fit. It can also highlight an individual’s fracture points and coping styles, as well as any counterproductive behaviours.

Psychological profiling has become an important tool in crisis prevention and risk management in major organisations. It continues to be one of the most precise methods in validating future behaviours in major companies around the globe. Sterling Leadership and Management use systems which are sound and supported by decades of measurement, which repeatedly demonstrate that behavioural traits strongly impact work atmosphere, timely decision making, sales, profits and workforce retention.

Assessment for Specific Roles

Senior Executives, Professional Partners, and Mid-Level Leaders are critical to organisations. Success at this level goes beyond the mastery of superior technical skills. A wide range of interpersonal factors and capacity to work strategically will distinguish top performers from the average. Obtaining a qualified, unemotional, third party objective evaluation of a candidate, to supplement interview assessments, can increase the odds of selecting the right individual.

Sterling Leadership and Management psychologists would explore expectations, agree specific objectives and outputs, and clarify roles and responsibilities with the Executive Search firm and the hiring organisation. Psychological profiling is not a panacea, but it provides expert insight into how an individual is likely to perform under severe pressure or stress – according to their habitual behaviours. Sterling Leadership and Management will deliver credible, appropriate and incisive profiling that is tailor-made for an organisation through an approach that is also complementary to the needs of professional executive search firms.

Why use Sterling Leadership and Management business psychologists?

Our psychologists come from practice-oriented research background, placing them at the forefront of their field of expertise, and offering our clients significant competitive advantage by placing them at the leading edge of innovation and change. Our approach is up-to-date and results driven, contributing to system wide improvements in people practices.

Core Values

Professionalism

We are bound by the highest standards of professionalism in everything we do.

Passion

We are passionate about supporting and developing others to improve through enhanced knowledge and new skills.

Quality

We set ourselves a high benchmark for quality. We evaluate complex and sophisticated information in order to deliver and provide simplified actionable performance improvement plans for individuals and organisations, always aiming to exceed expectations.

Commitment

We are deeply committed and honour bound to deliver on all the contract terms and conditions agreed with our colleagues, clients and partners, with propriety and transparency.

Excellence

We use excellence as our service delivery benchmark in all that we do.

Conviction

We will exercise moral courage to challenge perceived wisdom, provide honest feedback about personality traits and impact.

Sterling Courses

Although our core focus is on individual and organisation development programmes, performance coaching and leadership development, we also offer the following course topics and can tailor them to specific needs.

  • Leadership and Management
  • People and Performance Management
  • Building and Leading High Performance Teams
  • Delivering Effective Presentations
  • Strategic Thinking and Delivery
  • Influencing  Skills – Effective Communications
  • Diversity, Inclusion, Ethics and Protocols

Quality Assurance

Sterling Leadership and Management has rigorous assurance procedures in place. We hold pre-proposal, pre-delivery and regular internal meetings to ensure the consistent delivery of a quality service. We operate peer reviewing and quality benchmarking to ensure excellent service levels are maintained throughout the leadership development programme workshops; psychometric profiling and assessments and coaching delivery. For organisation wide programmes, we normally carry out a pre and a post development programme survey as part of an overall measure of success and validation of the programme delivered by Sterling Leadership and Management.

We always appoint a client lead to manage the relationship, to ensure that our consultants are delivering a useful, credible and knowledgeable service, and that communication between the two organisations is comprehensive.

I was reflecting on the term just gone and realised that I had not written to you to say thank you for the workshop you delivered in October. It really was one of the most valuable things I have engaged with in my professional career. I did not know it at the time, but after the workshop an opportunity came up to apply for a promotion at a school down in London….

I applied for the job and got through two rounds of interviews, eventually being made the new Senior Deputy Headmaster ……. My process goal … was to be warm and authentic; if I had not worked with you beforehand, I am certain that I would not have understood those things about myself as well as I did. Thanks again…

Mr D J Cresswell

We recently participated in a CPD event organised through Sterling Leadership and Management and delivered by Mo Usman. The time together as a team and insights into mindsets (mine and my colleagues') was invaluable. The self-reflection was something that I have carried forward and have found useful on a daily basis. Mo had a great way of bringing the SMT together during an innovative and informative two day workshop. If anyone is interested in knowing what drives you and what holds you back then I would recommend engaging Mo and his team.

Claire L. Bale - Barnard Castle Preparatory School

I took part in the Sterling and Templar Leadership and Development Programme over the course of 2019 and found it to be extremely useful in terms of its content, discussions, workshops, one to one mentoring and overall leadership enhancement. The program was varied, interactive and not only improved my leadership qualities, but strengthen the bond of the wider leadership team

Brian Magson Executive Director - CIB UK

A lot of Companies try and use in house training and e-learning to try and improve leadership and management, during the course of 2019 our Company broke that mould and used the services of Mo Usman and his great team at Sterling & Templar. Through years of experience in the Army and the workplace Mo was able to tailor a course that was bespoke for our programme attendees. An excellent offsite team building was organised and this enabled the participants to learn new styles of leadership in a fantastic fun environment.

Leigh Dyett Head of Operations – Personal Banking

Very useful performance coaching! Mo has a unique way of providing advice through interactive discussions. This has been invaluable and inspiring for me, my team and consequently my employer. Gains included sound team processes, better planning, improved working relationships and higher staff motivation. I now have a better self-awareness, and a greater understanding of leadership styles. Thank you!

Alexios Papavassiliou - Executive Director

I have recently transitioned into a new role where I will be managing a team. Having been selected to participate in a Sterling and Templar delivered Emergent Leaders Development Programme, I now feel better prepared for a leadership role. The Programme has helped me to build relationships built on trust and to meet the team’s needs. It has also enhanced my decision making skills and encouraged me to communicate in a transparent manner.

Tina Mistry VP, Deputy MLRO

The Emerging Leaders Course run by Sterling was well received within Branch and certainly allowed for a number of individuals to have access to a well-structured training course to help develop their leadership skills. The off-site sessions were well run and interesting. The psychometric tests were extremely insightful and scarily true (in a positive way. The 1-2-1 coaching support sessions have proved to be extremely helpful and my coach has been a source of great support. Overall I found the course run by Sterling to be fun and interactive.

Mike Blud - Department Head

The Sterling Emerging Leaders Course was certainly informative. The course helped create a bond and trust amongst the same level senior managers that cannot be achieved simply by being in a normal work environment. The performance coaching was particularly useful during some difficult unexpected sad circumstances where a team member passed away. It was great to receive an external opinion and also to provide alternative options about unexpected issues. Overall I would highly recommend this course but like many corporate learning courses, it is dependent on how much you are willing to take part and are open to changing yourself.

James Archer - UK Financial Controller

Associate Members Accreditations

UK/Europe
Dubai/Middle East

Contact Us

We would be really pleased to chat to you – as an initial step, please fill out the form below or if you would prefer, please call us on (UK) +44(0) 7740987047 or (UAE) +971 (0) 43132426

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